FAQ
	What is Spins Unlimited's objective? What is a virtual tour? Flat Wall Effect versus Fish Bowl Effect...What is it? 180 (half-spin) versus 360 (full spin) views? How would a virtual tour benefit me and my business(s): real estate, rental properties, vacation rentals, restaurants, golf courses, boutiques, hotels, bed-n-breakfast, Inn's, hair salons, and even personalities? What if I don't have a website? What are your service areas? How quickly will I be able to view my website online? Satisfaction guaranteed? What if I need to reschedule my virtual tour or cancel? What can I do as the client to be best prepared for our photo shoot with the Spins Unlimited photographer? Still not sure how your company can benefit from a Spins Unlimited virtual tour, still have questions, or would you like to order a virtual tour?

Frequently Asked Questions

1. What is Spins Unlimited's objective?

Answer: Spins Unlimited is a new virtual tour company which supports the Sacramento and surrounding areas. Our goal is for your business to have the latest marketing technology available. We have achieved this with a simple and easy-to-use website accompanied with professional photography, and multiple marketing tools at your disposal.

---

2. What is a virtual tour?

Answer: A virtual tour is when your establishment is accurately displayed through a series of photos stitched together to create a panoramic view. Spins Unlimited provides the Finest Quality with NO FISH BOWL EFFECT! Spins Unlimited uses a FLAT WALL EFFECT with richer colors and contrast than other technology, which gives a smooth 180° (half-spin) or 360° (full spin) view with no pixilation or distortion. We are committed in doing everything to give you a quality tour and to post your tour as soon as possible. Our sales agents and photographers are committed to providing you with the assistance needed in completion of your virtual tour(s).

---

3. Flat Wall Effect versus Fish Bowl Effect...What is it?

Answer: Fish Bowl is a view that is distorted in nature. The view appears to rotate from corner to corner. Flat Wall holds the integrity of the view by appearing in a seamless flat wall.

---

4. 180° (half-spin) versus 360° (full spin) views?

Answer: Many times you as the business / homeowner prefer not to promote or display what is on the other side of the street, or the neighbor's house is not a view you would like to display. Spins Unlimited has created the ability for our photographers to be able to provide you the choice of both 180° (half-spin) & 360° (full spin) views within the same tour.

---

5. How would a virtual tour benefit me and my business(s): real estate, rental properties, vacation rentals, restaurants, golf courses, boutiques, hotels, bed-n-breakfast, Inn's, hair salons, and even personalities?

Answers: Hundreds of thousands of people are online at any given moment. More people are likely to browse a website longer and are stimulated further when presented with visual aides like a virtual tour. Combining these elements Spins Unlimited has created the perfect website to suit both client and online browsers. This, as a business owner allows you to proudly display your establishment and give back to your potential clients by creating the greatest online experience, just short of being there in person. Spins Unlimited offers other stimulating options like:

• Scrolling text on every spin for endless promotions
• Professional voiceover capability per spin
• MP3 music uploading capability per spin. Please note: You must have a license for your own music or must select from Spins Unlimited's music library.

---

6. What if I don't have a website?

Answer: NO PROBLEM! As part of our custom tour package, Spins Unlimited will provide you with a *FREE* Email Address and Domain Name which you can customize. Driving traffic, (online browsers), directly to your Spins Unlimited.com virtual tour webpage, including a custom URL.

---

7. What are your service areas?

Answer: Spins Unlimited virtual tour packages excluding Real Estate and Rental properties, (e.g. restaurant, salon, boutiques, hotels, etc.) are currently available in San Francisco, Vallejo, Fairfield, Vacaville, Davis, Woodland and Sacramento. Spins Unlimited will travel outside of this radius for an additional charge. (An additional charge amount will be determined based on the distance of the location).

Real Estate and Rental Properties are available in Sacramento, Davis, and Woodland and up to a 50 mile radius. Spins Unlimited will travel outside of this radius for an additional charge. (An additional charge amount will be determined based on the distance of the location).

---

8. How quickly will I be able to view my website online?

Posting: We guarantee within 72 hours or less that All Virtual Tours excluding Real Estate and Rental properties, will be posted on SpinsUnlimted.com, and delivery of your web link to you and or your webmaster will be sent, however most tours are posted within 24 hours.

We guarantee within 48 hours or less that Real Estate/ Rental property virtual tour will be posted on SpinsUnlimted.com, and delivery of your web link to you and or your webmaster will be sent, however most tours are posted within 24 hours. Optional posting to Realtor.com, MLS and CraigsList.org

• Once your virtual tour is posted and activated on the Spins Unlimited website an email will be sent to you and/or your web master so they can link the tour to your website. Once your web link is sent, Spins Unlimited has completed your order.


• Web link: Is the URL that is generated from SpinsUnlimited.com, custom or not, that you and or your webmaster will display on your homepage, that directs your online browser to your virtual tour hosted at SpinsUnlimited.com


• Revolving Link: The link as stated above simply begins from your website to your SpinsUnlimited.com virtual tour, can only then return back to your website. Vice versa when browsers are visiting SpinsUnlimited.com and view your virtual tour, they are directly linked to YOUR website.

---

9. Satisfaction guaranteed?

Answer: Order a virtual tour from us, and if for any reason you are unhappy with the tour let us know and we will make it right. If you are still unsatisfied we will refund you in full. We have a 100% satisfaction guarantee.

---

10. What if I need to reschedule my virtual tour or cancel?

Answer: Tour Cancellation / Rescheduling Policy: If you need to cancel or reschedule a virtual tour, please do so 24hrs prior to the day of the scheduled shoot. Our schedules are prepared 24hrs in advance. If you do not cancel or reschedule 24hrs prior to the scheduled shoot date, we will request that you pay a $25 cancellation / rescheduling fee.

We need to make 2 trips? If our photographer goes to your house or establishment and can not get access, or your establishment is not ready to be photographed, the photographers will wait 15 minutes. In most cases we will direct the photographer to their next tour, and we will request that you pay a $50 Double Trip Fee.

---

11. What can I do as the client to be best prepared for our photo shoot with the Spins Unlimited photographer?

Answer: Spins Unlimited wants to ensure that we provide the highest quality service available. We ask that you work with your sales agent in making sure that your establishment is clean and set up the way you want it to appear in the photos and spins (e.g. tables fully set, counters clean, all lights on ,and burnt out bulbs replaced etc.) The photographers will wait 15 minutes; in most cases we will direct the photographer to their next tour on their schedule.

---

12. Still not sure how your company can benefit from a Spins Unlimited virtual tour, still have questions, or would you like to order a virtual tour?

Answer: Contact Us at Spins Unlimited

CALL US: 916-410-0360

EMAIL US: SPINSUNLIMTED@YAHOO.COM

OR CONTACT YOUR SALES AGENT